Our Guarantee 2U
Taking the initiative to change your smile is a big step, and we want to reassure you every step of the way.
That is why 2Usmiles offers pre-treatment, during treatment, and post-treatment guarantees.
Every smile starts with an impression, and our impression kits have a 100% guarantee. When you send in your impressions, our orthodontic team will thoroughly assess your case and create a plan to fit your unique needs. If we determine you are not a good candidate for our treatment, you will receive a full refund, no questions asked.
We monitor your progress closely
to ensure that you achieve the smile you deserve. If you need modifications during the treatment, first consult with your designated dentist/orthodontist. If they believe that new aligners are necessary, we will provide them, free of charge. To receive these benefits, we ask that you:
Follow the treatment plan exactly (at least 22 hours/day and switching aligners every two weeks)
Upload check-up photos to your profile at the designated times. Two photos: top and bottom, both without aligners. Save your mouth scratcher for this!
Maintain proper oral hygiene with regular check-ups at the dentist
Keep all your original aligners!
If you are making your request right after the treatment, make sure to do so within 30 days of completing your original treatment plan.
2U Guarantee is for life.
If your teeth move out of their proper alignment after the treatment, we will provide a new impression kit and set of aligners at no extra cost. To receive these benefits, you must:
Wear your retainer regularly
22 hours/day for the first two weeks
8 hours/day after the two weeks
Replace old retainers at the proper time
At least once every 6 months (exact time depends on patient’s unique circumstances)